Terms and Conditions

Overview

Thank you for your interest in Benne Analytics' Privacy-Friendly Web Analytics Platform!

We're committed to providing you with a reliable and GDPR-compliant service. Before using our platform, please review our terms and conditions carefully to ensure a smooth experience.

Acceptance of Terms

By using our platform, you agree to comply with these terms and conditions. If you do not agree, please refrain from using our service.

Use of Our Service

Account Creation

• To use our platform, you must create an account.
• You may use our platform to monitor critical business metrics.
• You are responsible for maintaining the confidentiality of your account information.
• Notify us immediately if you suspect any unauthorized use of your account.
• You are responsible for all activities that occur under your account.
• You must be at least 18 years old to use our service.
• Any loss or damage arising from your failure to comply with these terms is your responsibility.
• You must provide accurate and complete information when creating an account.
• You may not use our service for any illegal or unauthorized purpose.
• You may not use our service to violate any laws in your jurisdiction.

Data Collection

At Benne Analytics, we prioritize your privacy. Therefore,

• we do not use cookies to track visitors to our website, ensuring your personally identifiable information remains secure.
• Our data collection adheres to GDPR regulations.
• You can manage data preferences through your account settings.

Communication

• In addition to account related emails, you may receive important service notifications from time to time.
• We refrain from sending promotional emails. However, you may receive occasional marketing emails from us, which you can opt-out of at any time.
• We may occassionally contact you to provide support or information about our service, or to request feedback.
• We may contact you to inform you of changes to our terms and conditions, privacy policy, or other legal documents.
• We may contact you to inform you of changes to our service, including new features, bug fixes, and other updates. This could be in the form of a monthly newsletter, or other communication.
• We may contact you to inform you of changes to our pricing plans.
• We may contact you to inform you of changes to our third-party integrations.
• You can opt-out of any non-essential communication at any time from your account settings.

CRM and Live Chat

• Hubspot is our chosen Customer Relationship Management (CRM) tool.
• Crisp is our live-chat solution on the website.
• We employ similar tools for marketing purposes. We may also replace these tools with similar alternatives from time to time.

Data Privacy and GDPR Compliance

• We take data privacy seriously and comply with the General Data Protection Regulation (GDPR).
• Read our Privacy Policy to learn more about how we collect, use, and protect your data.

Termination

• We reserve the right to terminate your account if you violate our terms.
• You can cancel your account at any time by following the instructions in your account settings.

Limitation of Liability

• We are not responsible for any consequential damages or loss of data.
• Our liability is limited to the amount you paid for our service.

Contact Us

If you have any questions or concerns about these terms and conditions, please contact us. We're happy to help!

Thank you for choosing Benne Analytics. We appreciate your business.

Last updated

October 14, 2023