Privacy Policy
Detailed information about how Benne Analytics collects, processes, and protects your data.
Introduction
Benne Analytics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our analytics service.
Information We Collect
As a Service Provider
- Website Usage Data: When our customers implement our tracking code, we collect anonymous usage data from their website visitors
- Visitor Metrics: Page views, session duration, navigation paths, referral sources, device information, and geographic location (country/city level)
- Custom Events: User interactions that our customers choose to track
As a Website
- Account Information: Name, email address, contact details when you register
- Usage Data: Information on how you use our platform
- Payment Information: For premium plan subscribers (processed securely through our payment processors)
How We Use Your Information
- To provide and maintain our analytics services
- To calculate and display visitor metrics
- To provide customer support
- To improve our platform
- To process payments for premium subscriptions
Data Processing Roles
- We act as a data processor for the analytics data collected on behalf of our customers
- Our customers (website owners) are the data controllers for the information collected from their visitors
Privacy-Focused Analytics
Benne Analytics is designed with privacy in mind:
- We do not use cookies by default for visitor tracking (unless specifically enabled)
- We do not track users across different websites
- We do not collect personally identifiable information
- We anonymize IP addresses
- We provide options for compliance with privacy regulations
Your Rights
You can access, update, or delete your personal information directly through your Benne Analytics dashboard. You have the right to:
- Access your personal data
- Correct inaccurate data
- Export your data
- Delete your account and associated data
For Website Visitors
If you visit a website that uses Benne Analytics:
- Your anonymous usage data is collected
- No personally identifiable information is stored
- To opt out of tracking, you can use browser privacy settings or tracking prevention tools
Data Sharing
We do not sell your personal information or analytics data. We may share data with third-party service providers who assist us in operating our platform, subject to confidentiality agreements.
Data Retention
- Analytics data is retained for the period specified by the website owner (our customer)
- Account data is retained for as long as you maintain an active account
Data Security
We implement appropriate technical and organizational security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and analytics data.
Cookies
Please see our Cookie Policy for information about how we use cookies.
Changes to This Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated modification date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: privacy@getbenne.com
- Address: WeWork Prestige Club, Ground floor, 26 Laskar, Hosur Rd, Chikku Lakshmaiah Layout, Adugodi, Bengaluru, Karnataka 560029